Privacy policy

Effective from 14 November 2026.

Who processes your data

The controller is CX-CORE, obrt za usluge, vl. Hrvoje Puzin, Strojarska cesta 12B, 10000 Zagreb, Croatia ("we"). For anything concerning your data, write to info@cx-core.com.

What we process and why

1. Visiting this website

• Data: IP address, time of visit, browser and requested page (server technical logs).
• Purpose: operating the website and protecting it from attacks.
• Legal basis: legitimate interest in a secure and working website (GDPR Art. 6(1)(f)).
• Retention: about two months at most. Logs are archived daily and the previous month's archive is deleted at the end of the current month. Logs kept by our hosting provider to protect its servers are kept by the provider under its own rules.

2. When you contact us (by e-mail, through the contact form or by requesting early access to a product)

• Data: your name, e-mail address, company name (if you give it) and the content of your message.
• Purpose: answering your inquiry or request, preparing a quote and entering into a contract.
• Legal basis: steps taken at your request before entering into a contract, or performance of a contract (GDPR Art. 6(1)(b)).
• The forms do not store anything on this website or in a database, and set no cookies. Your message is delivered to us only by e-mail.
• Retention: for as long as the inquiry is open, and no longer than 12 months after our last contact if no contract follows. If we do conclude a contract, invoicing data is kept as long as tax and accounting rules require.

We do not sell your data or use it for advertising. We do not make automated decisions or build profiles.

Who receives the data

Only the service providers we need to operate, acting as our processors:

• Hosting, domain and e-mail: Spaceship, Inc., 4600 East Washington Street, Suite 300, Phoenix, AZ 85034, USA. The website server is in the Netherlands (EU). Where Spaceship transfers data outside the EU, the transfer is based on the European Commission's Standard Contractual Clauses (Decision 2021/914), as set out in its data processing addendum.

We disclose data to authorities only where the law requires it.

Cookies

This website sets no cookies and has no analytics or tracking. It loads no web fonts; text is shown in your device's own system fonts. See Cookies.

Your rights

You have the right to access your data, to rectification, erasure, restriction of processing and data portability, and to object to processing based on legitimate interest (GDPR Arts. 15–21). Write to info@cx-core.com; we reply within one month.

If you believe we process your data unlawfully, you may lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb, azop.hr, or with the supervisory authority in your EU country of residence.

Changes

If we change this policy, we will publish the new version here, with its date.